Core desire:
Connection. To feel understood.
Problem to overcome:
Frustrating interactions with computers, where you don’t feel met. You don’t feel heard.
Shows a stylized version of 1 product walk-through
Student
Scene opens to a student alone in a room, with a textbook open. They’re looking confused and frustrated.
They open their phone
Photoshop
Someone is sitting alone in a cold room, trying to use blender. They get an error code, and look confused.
They try to look through wikidocs but the screen reads giberrish. Subpages Links to sub pages, etc. etc.
They look overwhelmingly frustrated.